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Refund Policy of Premium Tools Box
Introduction At Premium Tools Box, we strive to ensure customer satisfaction with our tools and services. However, we understand that there may be instances where a refund is necessary. This policy outlines the conditions under which refunds will be provided.
Tool Availability and Refunds We strive to ensure that our tools are available as advertised. However, sometimes tools may experience downtime. If a tool is down for more than 3 days, we will refund the client for the remaining days of the 30-day period.
Please note that we do not provide refunds for bonus tools that are not working. We only issue refunds for the main tool.
Policy for Direct Email Password Tools For tools where we provide a direct email password, we do not offer any refunds as long as the tools are functioning properly. This policy is in place to ensure fair usage of our resources.
Reseller Policy We work with resellers who sell our tools at their own profit margins. In such cases, we are responsible for providing the tools to the resellers, but any refunds or issues should be addressed by the reseller directly. If a client paid the reseller, any refund requests should be handled by the reseller.
Shared Tools Policy Please note that some of our tools are shared and multiple users have access to the same account. In such cases, some tools may reach their usage limit, and we are working to update these accounts as necessary. However, over-limit usage is not a problem we are responsible for. Please keep this in mind when purchasing shared tools.
Private Account Policy For private accounts, we take full responsibility. We ensure that these accounts are functioning as intended and will promptly address any issues.
Contact Information For any refund-related inquiries, please contact us at [email protected] or WhatsApp +923151382016.
Last Updated: 30th July 2024